Contact Us

Have a question about a product, your order or a return? We’re here to help you find the information you need.

Get in touch

Email our support team

For order enquiries, include your order number and the email address used at checkout. For product questions, include the product name or a link to its page.

Email Ever Grow Home

Business details

Our correspondence address

Ever Grow Home
79 Edinburgh Rd
London E13 0BH
United Kingdom

For returns, please contact support for the correct return address and instructions before posting your parcel. This correspondence address is not automatically the returns address.

Find a quick answer

Delivery: estimated 2–4 working days. Standard delivery is £4.99, with free delivery on orders over £75. Read our Shipping Policy.

Returns: contact us within 30 days of delivery to request a return. Customers pay change-of-mind return postage. Refunds due are issued within 7 calendar days under our policy. Read our Returns & Refunds Policy.

Something wrong with your order? Email us with your order number and a description of the problem. Photos can help us investigate damage or an incorrect item, but are not a condition of your statutory rights.

Privacy: please do not email card details, passwords or unnecessary identity documents. See our Privacy Policy for how we handle your information.